Customer Testimonials

Raya was amazing and helped us with everything she could. We really appreciate her and would definitely work with her again.

John Green was so helpful throughout this process, extremely thankful this was seamless!

Awesome experience all around

Rayna’s the best! Super helpful, friendly, and was very flexible working around my schedule to get my appointment moved around.

I came in for the recall for my explorer. They did a great job with taking care of the entire situation. Jorge was fantastic with helping me when ever I had questions. Great experience.

Planet Ford and David are the best! They helped me out tremendously and were communicative throughout the whole process, will definitely be coming back.

Awesome job great service down to the point

Raya Feldman did a great job getting my truck repaired. A big thanks to her and the technician for the quick repair

Working with Raya was great. She is so kind and attentive. She definitely went through extra mile for us.

Liban was awesome. He was incredibly polite, personable, and knowledgeable. His communication skills were top-notch. He was able to coordinate getting my windshield replaced with a third-party and just one day! I’d give 10 stars if I could 🙂

I was in the market for my first car, and everyone at Planet Ford made it easy! Joe, Jeremy, Carlo, and Pierre especially made the process smooth and painless. They all had a little tag team going to make sure I understood step by step what was going on and the services they provide! I know Joe has my back ; )

Alfonso is the man! He's knowledgeable, understanding, and ready to help when I need it. I appreciate how he listens and takes my feedback into consideration, ultimately to help me find something I'll love. Additionally, he does not pressure me to make a decision or buy a car. Among many great qualities, his patience may be his best. He helped me find the perfect F150 and I'll be back when I need another!

I recently accompanied my sister on a mission to buy a new car. She was interested in a wrangler initially.... but after being dismissed by the 1st dealership we visited we decided to pivot and check out Broncos at Planet Ford instead. So glad we did! We were immediately greeted by Joe D'Angelo, who was friendly, knowledgeable, and easy to work with from the start. He took the time to show us exactly what we wanted to see and helped us understand the differences between the various Bronco models without making us feel pressured. We were on a tight ... Read More

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Google - Jun 3, 2026

I recently accompanied my sister on a mission to buy a new car. She was interested in a wrangler initially.... but after being dismissed by the 1st dealership we visited we decided to pivot and check out Broncos at Planet Ford instead. So glad we did! We were immediately greeted by Joe D'Angelo, who was friendly, knowledgeable, and easy to work with from the start. He took the time to show us exactly what we wanted to see and helped us understand the differences between the various Bronco models without making us feel pressured. We were on a tight schedule and had to leave for another appointment, so we told Joe we'd come back the next day. He was completely understanding and never came across as pushy or impatient, which was a refreshing change from some of the experiences we've had elsewhere. When we returned, he already had the Bronco we were most interested in pulled up and ready for us to test drive. Throughout the entire process, Joe was honest, upfront about pricing, and genuinely focused on helping us make the right decision. Everyone else we worked with at Planet Ford took great care of us as well and made the experience smooth from start to finish. I couldn't recommend Joe and the Planet Ford team more! My sister drove away with a Bronco she loves, and after this experience, I'm already looking forward to coming back for my own Bronco in the future.

I contacted Planet Ford Dallas to see if they could help me with a service issue involving my brand-new 2026 Ford Escape, and I was connected with John Green. From the moment we spoke, he was professional, honest, and incredibly helpful. I explained the issues I was having with my vehicle and my concern about needing a loaner car if the repair required my vehicle to stay in the shop for more than a couple of days. John took the time to explain their current loaner vehicle process and timelines and advised me that bringing my vehicle in sooner rather than ... Read More

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Google - Jun 2, 2026

I contacted Planet Ford Dallas to see if they could help me with a service issue involving my brand-new 2026 Ford Escape, and I was connected with John Green. From the moment we spoke, he was professional, honest, and incredibly helpful. I explained the issues I was having with my vehicle and my concern about needing a loaner car if the repair required my vehicle to stay in the shop for more than a couple of days. John took the time to explain their current loaner vehicle process and timelines and advised me that bringing my vehicle in sooner rather than later would give me the best chance of getting assistance. What stood out most was that John was willing to help me even though I did not purchase my vehicle from Planet Ford. Several other Ford dealerships I contacted were unwilling to work with me regarding a loaner vehicle because I wasn't their customer. Even the dealership where I purchased my vehicle could not provide a timeline and only offered transportation home. John's customer service over the phone was outstanding. He was transparent, understanding, and genuinely interested in helping me find a solution. Experiences like this make a huge difference, and honestly, they make me wish I had purchased my vehicle from Planet Ford in the first place.

Excellent service and repair. Our Service Manager Liban provided continuous updates. I liked the fact that we were always able to contact him if we had questions. Our truck is running great now.

Great service took good care of the car with recalls and even gave me a nice loaner vehicle!

This place was amazingly professional everyone there was nice and im thankful for Tristan in helping us get into a ride he did really good on keeping us updated with the car … would highly recommend this place .

This guy right here Chay is forreal about help people and doing you right no lies keep it 100 and get it done need a vehicle go see this guy

Bought several cars from here, very good experience. Easy to work with, quick transactions and fair prices.

Just leased a new car and had a great experience from start to finish. Everyone was friendly, professional, and genuinely easy to work with. Big thanks to Dennis in Finance, Jeremy the Sales Director, Pierre in Delivery, and Kellsie in Sales for making the whole process smooth and stress-free. They were knowledgeable, helpful, and never made me feel pressured. Really appreciate the great customer service and would definitely recommend working with this team.

Highly recommend purchasing a vehicle with the staff at Planet Ford. Very friendly to work with and respectful of my time. This was by far the best car buying experience Ive ever had. Thank you to everyone at Planet Ford !

The Service is amazing. I’ve purchased a few Fords in other dealerships, and the Service is nowhere compared. Not only from the Sales to the Service and accounting Personnel they are all amazing. By the way, getting an oil change at the dealership, is a lot cheaper than anywhere else and I found that out because of planet Ford. Ask for Raya at service she is amazing!!

I recently purchased a vehicle with Joe D’Angelo at Planet Ford in Dallas and the process could not have been better. We worked out all the numbers prior to my arrival and after driving the vehicle I was in and out in 20 minutes. They worked hard to get the best value for my trade and the lowest interest rate. The car buying process can be a miserable experience and I had my reservations about this, but the exceeded all of my expectations.

Bought my new truck from Planet Ford of Dallas, no pressure and what an awesome experience. Shout out to my salesperson Javier Castillo for making my purchase quick and easy, kept me well informed the whole way through. Carlo in finance finalized the deal without pressuring me to buy add on options and services. lastly Pierre for explaining to us step by step all the features and functions of the vehicle. If you want the best vehicle purchase in Texas don't hesitate to visit Planet Ford of Dallas!

5 star service to Mr.Bliss and Mr.Buse, amazing guys got me a good trade in value on my explorer and got me into a brand new 2026 mustang, great people and very communicative will definitely be back in the future!

Had another great experience at Planet Ford this weekend. I brought my daughter in to upgrade her current vehicle. The sales representative was top notch, friendly and very patient. When it’s time to upgrade my vehicle, I will only go to Planet Ford on Inwood.

Had a difficult problem to solve. Ended up being an electrical wiring issue. Colton did a great job keeping me informed.

Huge shoutout to Planet Ford Dallas. I had a great sales experience with Felix when I bought my new car in 2024. And even now, two years later, I continue to have an awesome experience with the service department because of Liban. Highly recommend you purchase and service your vehicles here. Thank you!

Pedro was incredibly patient and helpful throughout the entire process. He worked with me and my credit situation to help me get into a vehicle that fit my needs. He showed me several used and demo models, and ultimately got me on the road in a demo vehicle that I’m really happy with. I truly appreciated his hospitality and professionalism. I had heard mixed reviews about some of the sales staff here, but my experience with Pedro was definitely not one of them. Carlos, the business manager, was also very helpful with the financing process. He took the time ... Read More

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Google - May 22, 2026

Pedro was incredibly patient and helpful throughout the entire process. He worked with me and my credit situation to help me get into a vehicle that fit my needs. He showed me several used and demo models, and ultimately got me on the road in a demo vehicle that I’m really happy with. I truly appreciated his hospitality and professionalism. I had heard mixed reviews about some of the sales staff here, but my experience with Pedro was definitely not one of them. Carlos, the business manager, was also very helpful with the financing process. He took the time to explain my options and even helped lower my interest rate. Overall, I had a great experience and would definitely recommend them.

Service was great, very accommodating!

The Ford mobile service was exceptional, the tech was fast, the whole process was seamless.

Excellent service right at home.

Planet Ford got me in quickly. They provided the service I asked for and did not pressure me for more. I was Lyfted home and picked up later. Everyone was kind and professional. I will definitely continue using this dealership! I highly recommend them!

Julio and the entire team did a fantastic job. From the initial negotiations to the handoff to finance, it was the best car-buying experience I’ve had — and I’ve bought many cars over the past four decades. Scott, Julio’s manager, Carlos in finance, and Pierre in client services were all excellent. After we landed on a fair price, I mentioned I needed to be in and out in under an hour for another appointment. They completed everything in less than 40 minutes. I don’t write many reviews unless the experience is truly exceptional. This one was.

Great service, nice staff and quick turnaround on a busy morning!

From the moment I walked into the dealership, I was greeted with respect and professionalism. The whole team; Travis, Pierre, and Eduardo made the buying experience enjoyable! And, Carlo in finance did a great job helping decide best extended warranty.

Great customer services

First of all, I would like to say thank you to the planet ford staff, especially javier for helping me with my new truck.This place was great.they helped me with some negative equity in my vehicle.I highly recommend you come buy your next car or truck from them👍👍👍

Great customer service would definitely recommend

I had a wonderful service experience at planet Ford in Dallas. I was traveling from out of state and had an issue with ignition coils. Fortunately it was under warranty and they took care of it very quickly. They also took care of an outstanding recall item that had been waiting for a part for over a year. Shawn was a great service advisor and I would recommend him highly.

Chad was phenomenal, he made sure I knew everything that was going on with my vehicle and kept me informed on every step of the way.

I took my pickup truck in for a routine maintenance and service visit, and everything from drop-off to pickup went very smoothly. Ms Raya was extremely helpful, kept me updated on the progress, and coordinated both the drop-off and pickup efficiently. I truly appreciated the excellent customer service. I would definitely return to this place for future maintenance visits or if I have any issues down the road.

Best experience getting the Bronco I wanted and all the customizations! Limon took care of us throughout the sale, and Alfonso took care of us for all the customizing. Just had to take it in for a recall and a couple little things, and had the best customer service again from both of them. Alfonso went above and beyond to take care of us, and they have definitely earned my recommendation and repeat business when the time comes!

My experience was extremely positive. The team is very helpful, communicative, and attentive.

Planet Ford was recommended by a friend and we couldn’t have been happier with the overall experience. I will be back the next time I need a new vehicle.

The service was good and fast. And even put me in a very cool rental!

I live outside of the DFW metroplex and started talking to Travis by phone and text. Great communication and no hassle. From start to finish the process was smooth. I will definitely come back to Planet Ford and Travis and recommend them if you live anywhere in the USA.

The whole process was very welcoming and pleasant. Everyone, went above and beyond. Thank you all.

I had a great experience here with Michael Bliss, listened to what I needed and got me exactly that, with fair pricing and all in the fast timeline I needed it done. I’ll be buying all of my personal and fleet vehicles from Michael from here on out hands down best experience I’ve had at a dealership!

It’s great place for car service

Poncho was very professional with dealing my transaction.

Jon Green was awesome and did a great job, five stars

I scheduled an oil change & an update from a recall & they made it so easy! Michael (the nicest at guy in the world!!) came and picked up my car & then dropped it back off! It was so easy (for me)!! Thanks!!!

I had a great experience with the entire staff at Planet Ford. Everyone was kind, professional, and willing to answer all questions. I am very happy with my car and look forward to continue being a customer with their service department!

Very good people and quick

What really stood out was the level of customer service. Planet Ford Dallas clearly takes pride in treating people right, and it shows. With a 4.7-star rating and thousands of happy customers, it’s easy to see why they’re one of the top Ford dealerships in the area. If you’re looking for a dealership that values honesty, great pricing, and exceptional service, I highly recommend Planet Ford Dallas.

I’m glad I give it a try I’ll be coming back for sure.

Drove in at 5:30 PM with my 2022 Honda and left in my new car same night. Bernabe was fantastic! Whole staff was fantastic! Never felt pressured - very efficient in getting it done quickly .

Dropped off my vehicle and they called a lift to leave me and pick me up before and after my vehicle was serviced. I loved it.

Planet Ford is a premium Ford dealership that offers excellent service to its customers.

Professional, timely, and customer friendly!

Great inventory, friendly staff. Got me in the vehicle I preferred and payments that were reasonable. Would shop here in the future! Shoutout to Sai & Randy for making a new vehicle as painless as possible.

Raya was great to work with. She communicated clearly and made sure I always knew what was going on. She helped guide me through the repairs without making it overwhelming and was super accommodating the whole time. I felt taken care of and would definitely work with her again.

We had a great overall experience with Planet Ford Dallas. Joe D’Angelo was very friendly, straightforward, personable, and responsive throughout the process. He made the experience easy and comfortable, and we appreciated his follow-up and support. The team at Planet Ford handled our purchase professionally from start to finish, and we’re very happy with the outcome. Highly recommend Joe and the Planet Ford team.

I had a great experience with the collision repair team at Planet Ford Dallas Collision Center. After my car was hit, I was worried about getting it repaired, but Eric Renteria made the whole process easy. He provided excellent customer service, and the repair work is grade A. Highly recommend 👍

Shannon is the BEST Service Advisor! She helped me arrange a repair, kept me informed, and finished early! I couldn’t be more pleased.

Had a wonderful and professional experience at Planet Ford Dallas, Francisco(Pancho) and Chuy are really stand out sales guys.

The whole experience was smooth from start to finish - no pressure, straight talk, and professional. The vehicle itself is fantastic and drives like a dream. Really appreciate how easy they made the process. Highly recommend!

Always consistent and reliable! James in service is always great to work with and Randy was a great help when purchasing my vehicle. I highly recommend this dealership to anyone in the DFW area.

Great people, great service.

Had to come give Raya and the techs a S/O for the outstanding work they did to my vehicle Had some maintenance to be done and I feel like I got a brand new vehicle. Please look for Raya or any other adviser here at the service dep, you will not leave disappointed!!

I can't commend Raya enough, extremely good customer service, I had my daughters with me and she even got me an uber home so I wouldn't wait. Aside from the good customer service I got, the work on my Explorer legitimately made it feel brand new, super happy with the work done by the techs Definitely will be looking for Raya again in the future. Thank you!

Great experience getting my serviced and fantastic customer service from John Green! Will definitely come back here for any future needs.

Fast and friendly service

Raya is the reason i always bring my truck in for service she makes every thing very easy