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Randall Reed Family Owned & Operated Since 1992

¡Tenemos agentes que hablan español! ¡Llama hoy!

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All Reviews Rating

4.61

★★★★★

4,719 Reviews

Rico and David were a pleasure to work with, as was the finance guy, Carlo. Not pushy. Pierre who showed us our fancy features truly was a blessing and a perfect way to end our day at the dealership. We love our new car, and appreciate the way we were helped at Planet Ford.
Oscar in sales great sales man
Great experience purchasing from Planet Ford. Rico and Randy were awesome. They were easy to work with and very accommodating.
I appreciate Josh working to address my concerns. My experience started off terribly but I’m now truly satisfied.
They got me into a 2022 Mustang brand new only 3 miles. They made it happen. And they were very patient with me because I'm very picky. CHUY WAS OUR SALESMAN AND WAS GREAT. Great customer service from the whole team. I can't remember everyone's name but our finance guy there was amazing.
Great experience buying through Planet Ford!
Needed service done for inspection. Spoke with Chris who is manager.He got me in right away. Spoke with Saturday morning first thing. I had there by 8a and was out by 10a.
The best car buying experience I have ever had great communication Jose and Dave Hayes answered my questions went out of there way to make paperwork and sale smooth and easy thank you so much they are awesome and is a Top notch business to deal with Planet Ford is the best
Went in and told the guys what I wanted for a payment and they worked with me until we got there! I had a few unusual circumstances being from out of town and they worked it all out quickly and efficiently. I worked mostly with Eddie Reyna. This young man is on the ball and ready to go the extra mile! No pressure, great communication and always answered my questions in a timely manner. His Boss was also great to work with and the Finance Man took care of the out of state issues and worked up the paperwork in record time! Great experience overall, highly recommend if you are looking to Buy a Vehicle. Thanks everyone!!!
Just wanted to say If you ever need to buy a Car or truck and on the fence a about i Go See Oscar in Sale's and Internet Sales...He ROCKS !! He walked me Thru Every step of the way and put me in a new Ford Escape. I Highly Suggest to Se him and Tel Him Moe sent you!!
We had a great experience at Planet Ford. We are a Ford family. 3 of our 4 Ford/Lincoln were purchased at Planet Ford/aka Park Cities Ford. Jake Enright was our service manager. We always ask for him now! He is always super nice, has outstanding manners, but mostly he is efficient at what he does! He gives Lots of customer care. Gets the vehicle details fixed and details completed. He has even helped us on past things that were supposed be done at the Lincoln house. Plus keeps you informed as work is being done. If you take your Vehicle there ask for Jake Enright! Connie White
Great costumer service. Thank you to Jay Lerma for the efficient and quick work.
Eddie my salesperson was great! He made my purchase of my new Ford F-150 so easy and fast. Told him what I wanted and he delivered with no hesitations. Finance department is on point and professional as well as all the staff at Planet Ford!
This is my 3rd car from Planet Ford and another great buying experience. Thank you, Alfonso and team!
Eduardo was very knowledgeable and non-pushy. Shoutout to the whole team for providing an excellent car-buying experience.
Best Car buying experience. Negotiated the whole deal over text message. I found them through CarGurus and they had the best price Hybrid King Ranch within 300 miles as I live in Houston. Flew into Dallas and my sales rep Justin Odle picked me up from airport. Shockingly no gotchas or sneaky surprises when I did the paperwork with financial manager Dennis Savage. Honestly all the paperwork took less then 30 minutes and he wasn’t pushy with upsells either!!! Felt like I was buying this truck from good friends and will definitely do business with them again!!!
Planet Ford Dallas provides excellent service, and attentiveness to details during the repair of my vehicle.
Received a discounted service coupon in the mail for my first oil change, general inspection and tire rotation; this is the dealership I purchased my new vehicle from. Was able to use my FordPass reward points for the cost the entire service. In and out in less than an hour and a half and they even washed my vehicle! Can't beat the convenience, would not have been able to do all that wrenching, rotating and washing myself in my own garage for less time and money combined, if I had purchased my own oil and filter from from a retail store, even without the discounted coupon I received!
Jay in Service took really good care of me and would highly suggest him as your service advisor!
Robert Mahoney is a great service advisor. Always prompt foot appointments, always quick with updates. The service team is great as well and all of my service there has been quick and done right.

Website Rating

Nick, my service advisor spent time listening to my complaints about another dealership. He quickly diagnosed my vehicle and a wheel bearing was replaced. My check out experience was quick and the manager Jake introduced himself. I appreciate the personal service and I am sure to receive excellent service as a repeat customer. It was nice to receive personal service. I can’t wait to test drive a 2018 Navigator!

Google Rating

4.60

★★★★★

3,916 Reviews

Rico and David were a pleasure to work with, as was the finance guy, Carlo. Not pushy. Pierre who showed us our fancy features truly was a blessing and a perfect way to end our day at the dealership. We love our new car, and appreciate the way we were helped at Planet Ford.
Oscar in sales great sales man
Great experience purchasing from Planet Ford. Rico and Randy were awesome. They were easy to work with and very accommodating.
I appreciate Josh working to address my concerns. My experience started off terribly but I’m now truly satisfied.
They got me into a 2022 Mustang brand new only 3 miles. They made it happen. And they were very patient with me because I'm very picky. CHUY WAS OUR SALESMAN AND WAS GREAT. Great customer service from the whole team. I can't remember everyone's name but our finance guy there was amazing.
Needed service done for inspection. Spoke with Chris who is manager.He got me in right away. Spoke with Saturday morning first thing. I had there by 8a and was out by 10a.
The best car buying experience I have ever had great communication Jose and Dave Hayes answered my questions went out of there way to make paperwork and sale smooth and easy thank you so much they are awesome and is a Top notch business to deal with Planet Ford is the best
Went in and told the guys what I wanted for a payment and they worked with me until we got there! I had a few unusual circumstances being from out of town and they worked it all out quickly and efficiently. I worked mostly with Eddie Reyna. This young man is on the ball and ready to go the extra mile! No pressure, great communication and always answered my questions in a timely manner. His Boss was also great to work with and the Finance Man took care of the out of state issues and worked up the paperwork in record time! Great experience overall, highly recommend if you are looking to Buy a Vehicle. Thanks everyone!!!
Just wanted to say If you ever need to buy a Car or truck and on the fence a about i Go See Oscar in Sale's and Internet Sales...He ROCKS !! He walked me Thru Every step of the way and put me in a new Ford Escape. I Highly Suggest to Se him and Tel Him Moe sent you!!
We had a great experience at Planet Ford. We are a Ford family. 3 of our 4 Ford/Lincoln were purchased at Planet Ford/aka Park Cities Ford. Jake Enright was our service manager. We always ask for him now! He is always super nice, has outstanding manners, but mostly he is efficient at what he does! He gives Lots of customer care. Gets the vehicle details fixed and details completed. He has even helped us on past things that were supposed be done at the Lincoln house. Plus keeps you informed as work is being done. If you take your Vehicle there ask for Jake Enright! Connie White
Great costumer service. Thank you to Jay Lerma for the efficient and quick work.
Eddie my salesperson was great! He made my purchase of my new Ford F-150 so easy and fast. Told him what I wanted and he delivered with no hesitations. Finance department is on point and professional as well as all the staff at Planet Ford!
This is my 3rd car from Planet Ford and another great buying experience. Thank you, Alfonso and team!
Eduardo was very knowledgeable and non-pushy. Shoutout to the whole team for providing an excellent car-buying experience.
Best Car buying experience. Negotiated the whole deal over text message. I found them through CarGurus and they had the best price Hybrid King Ranch within 300 miles as I live in Houston. Flew into Dallas and my sales rep Justin Odle picked me up from airport. Shockingly no gotchas or sneaky surprises when I did the paperwork with financial manager Dennis Savage. Honestly all the paperwork took less then 30 minutes and he wasn’t pushy with upsells either!!! Felt like I was buying this truck from good friends and will definitely do business with them again!!!
Planet Ford Dallas provides excellent service, and attentiveness to details during the repair of my vehicle.
Received a discounted service coupon in the mail for my first oil change, general inspection and tire rotation; this is the dealership I purchased my new vehicle from. Was able to use my FordPass reward points for the cost the entire service. In and out in less than an hour and a half and they even washed my vehicle! Can't beat the convenience, would not have been able to do all that wrenching, rotating and washing myself in my own garage for less time and money combined, if I had purchased my own oil and filter from from a retail store, even without the discounted coupon I received!
Jay in Service took really good care of me and would highly suggest him as your service advisor!
Very happy with professionalism. Always gave me as much information about process and vehicle that they already had. Always willing to take my calls.
Excellent Service with Very Competitive Pricing & Great Financing Staff to work with.., ThankYou!!!

Facebook Rating

4.70

★★★★★

631 Reviews

Great experience buying through Planet Ford!
Robert Mahoney is a great service advisor. Always prompt foot appointments, always quick with updates. The service team is great as well and all of my service there has been quick and done right.
As always the best service I could ask for. I moved out of Dallas over 5 years ago. The 4 hour trip back to Planet Ford Dallas to purchase or service my 4 Ford vehicles is well worth the trip back knowing I'll have the friendly personal service anyone could hope for! Thank you to my friends at Planet Ford Dallas and especially Jeremy Grant ! Ken Wright
Good customer service.
Work was done in a timely manner. All service repairs are complete and the recommended additional services were very much appreciated. Thank you for going beyond as you always have in taking care of my 2013 - F150.
Best customer service during the pandemic. I gave my local dealership several chances but finally had to search for a new one and boy did I find one. My Fore will always to serviced here. Thank you
Jesus & Tony went out of their way to help us when we were in a bind. We were 5 hours from home to bring our daughter to a doctors appointment and we woke up to both rear tail lights being stolen off the truck overnight. We all of a sudden we're left without transportation on a critical day. Jesus was quick, considerate and went above and beyond by… More ensuring that all the parts were in stock and even had to get one taillight "ordered". All items were present and ready by 3:00. Tony worked us in to a packed service schedule in order to help us get back on the road. He was kind, understanding and went above and beyond what he had to do. We could not be more thankful! You have earned some customers through this experience. Thank you just doesn't seem to be enough!
Jose Rico was my sales rep and he knew I was going to be in a crunch for time when my plane landed from San Antonio to Dallas. He had the Bronco all cleaned up and ready to go, and paperwork ready for me to sign, just as I requested. I was in and out of the dealership in 15 minutes! That’s how I like buying a new car!
I trust their service department more than the one close to my house. John Green has been my service rep for years. They get me in and out quickly and always find a fix to any issues with my trucks. They also don’t ‘up sell’ me in any unnecessary things.
Absolutely great . Very knowledgeable
Very professional friendly service. My third car from this dealership.
have bought all of our vehicles from this location...have had good experiences from the service dept.
This is my third vehicle to purchase from Plant Ford/Park Cities Ford. Each time, staff has been so professional, knowledgeable, and overall amazing. I recommend, wholeheartedly, this dealership over all others.
Very smooth & seamless buying experience, no pressure sales! Probably the best car buying experience I’ve had. Thanks Justin!
Had a great buying experience!! Travis Grant was very helpful and showed great attention to detail and Awesome customer service!! My new car dealership for sure.
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bue servicio yrapudo además el personal muy amable
The service was excellent.
Easy & no pressure tactics
Great experience buying our new car. Travis was awesome and very knowledgeable and helpful. Knew what we wanted and delivered. And the car delivery was great went over every feature of the car and even connected both our phones to the car. I would recommend this place to anyone looking for a new car. Great friendly courteous and helpful

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