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Randall Reed Family Owned & Operated Since 1992
Our team's goal is to earn a 5-Star Review from every customer!
The management team reads every review & team members are recognized for their performance.
Your Reviews Matter!
If you feel a team member earned it, would you mind taking a moment to leave them a 5-Star Review?
We sincerely appreciate your business - we'd love to hear from you about your experience with our dealership. Please let us know if we can improve on anything or if anything, in particular, stuck out about your trip to Planet Ford Dallas. We don't forget about you once you pull off the lot, feel free to stop in for routine maintenance or contact us with any questions you may have.
The most helpful reviews offer a detailed description of your experience and include a helpful tip for future customers.
Here are a few questions to ask yourself when you're writing the review:
Don't worry - if you're short on time, we love short but sweet reviews too!
Jorge and Carlo made my experience very memorable and positive. They provided all the information I needed to make a decision and never felt pressured. Very professional and overall great place to get...
Read Full Review →First-time customer after moving to the area. The service team was welcoming and communicative. I will be a return customer.
I've numerous vehicles from them during the past decade and do not have one complaint.
Planet Ford is a great dealership and I bought my 2021 Ford Explorer from Travis at the dealership. I saw Jake Enright today in the service area and told him I bought my Explorer there because of the...
Read Full Review →I recently had my Ford ranger serviced at Planet Ford in Dallas and worked with service advisor Rick Morales who was great! He made the entire process very easy and was so professional, helpful and th...
Read Full Review →I wanted to start my review off by sharing my appreciation for the service received by Justin, the general sales manager at Planet Ford. My husband and I purchased a vehicle with Planet Ford and after...
Read Full Review →Jorge and Carlo made my experience very memorable and positive. They provided all the information I needed to make a decision and never felt pressured. Very professional and overall great place to get a vehicle from.
Planet Ford is a great dealership and I bought my 2021 Ford Explorer from Travis at the dealership. I saw Jake Enright today in the service area and told him I bought my Explorer there because of the generosity of his family that held two “Lincoln Test Drive events” for my church, and another organization I am the board chair of. Both events raised money and “gave back” to the community and organizations of which I’m a part of. On the service side, Richard is an excellent service manager and continually rises to the level of top customer service at every interaction, and also Simon who assisted in a prior visit is a true pro also. These gentlemen really understand customer service and they see it from the customer side then work through the processes at the service center to make it seamless and enjoyable to the customer. Also, Jake Enright, greeted me right when I walked in and said hello and assisted me through the process of getting the loaner car, and you just cannot beat the service ai Planet Ford. I love my 2021 Explorer! Great service!
I recently had my Ford ranger serviced at Planet Ford in Dallas and worked with service advisor Rick Morales who was great! He made the entire process very easy and was so professional, helpful and thorough.
I wanted to start my review off by sharing my appreciation for the service received by Justin, the general sales manager at Planet Ford. My husband and I purchased a vehicle with Planet Ford and after months of having an unpleasant experience with our vehicle where it just didn’t sit well with us I expressed my concerns over a review. For me what it seemed without hesitation we received a call from the manager himself to hear our experience. Although time had passed it wasn’t a reason to hold him back on assisting us to make up for an unpleasant experience. We are left with appreciation for the willingness to make things right. We love our vehicle and will run until the wheels fall off and we are committed to pay back the good dead and refer our friends and family to Planet Ford. Thank you Justin! All the details don’t go unnoticed.